Privacy Policy

Updated: April 2024

M3M Cosmos Manesar ("M3M Cosmos", "we", "our") operates this independent informational website focused on M3M Manesar. This policy describes how we collect, use, store, and safeguard personal information in line with Indian privacy regulations.

1. Information We Collect

Contact details: Name and phone number submitted via lead forms, WhatsApp chat, or phone calls.
Project preferences: Optional notes about budgets, asset types, or visit availability.
UTM parameters: Campaign and source information captured through cookies for attribution.
System data: Browser type, device, and IP address logged for security and analytics.

2. How We Use Your Information

To contact you via call, WhatsApp, or SMS regarding advisory requests.
To prepare personalised pricing, compliance, and site visit plans.
To improve website performance and understand campaign effectiveness.
To comply with legal obligations, including responding to regulatory requests.

3. Data Storage & Security

Data is stored on encrypted servers located in India. Access is limited to senior consultants via role-based credentials. We implement HTTPS encryption, firewall monitoring, and periodic audits to protect information.

We do not sell or rent personal data. Information may be shared only with:

Internal consultants handling your mandate.
Third-party service providers (drivers, interior teams, legal advisors) after obtaining your consent.
Regulatory authorities if required by law.

5. Data Retention

Lead data is retained for up to 24 months to manage project timelines. If you request deletion, we purge records within seven working days except where retention is required for compliance.

6. Cookies & Tracking

We use first-party cookies to remember UTM parameters and improve site performance. You can clear cookies or use browser settings to block them. We do not serve third-party advertising pixels by default. Any analytics integrations (for example GA4) will be transparently disclosed and will respect anonymised IP settings.

7. Communication Preferences

By submitting the lead form you consent to receive calls, WhatsApp messages, or SMS follow-ups. You may opt out at any time by replying STOP on WhatsApp/SMS or emailing wginfraservices@gmail.com.

8. Your Rights

Request a copy of your data.
Ask for corrections if information is inaccurate.
Withdraw consent for communication.
Request deletion of personal data.

Submit requests to wginfraservices@gmail.com or call +91 96673 74337.

9. Minors

Our services are intended for adults evaluating real estate. We do not knowingly collect data from individuals under 18. If you believe a minor has provided information, contact us for immediate deletion.

10. Policy Updates

We may update this policy to reflect regulatory changes or service improvements. Updates will be posted here with a revised effective date. Material changes will also be communicated via email when possible.

11. Contact For Privacy Matters

Privacy Officer
M3M Cosmos Manesar
SCO 12, Sector 29, Gurgaon, Haryana 122002
wginfraservices@gmail.com | +91 96673 74337